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2025 Mid-Year Newsletter

Essential updates from us to you!

At a Glance

* Launching disability support services
* Art therapy is in the NDIS price guide
* Canberra face-to-face services and new company structure
* Australia-wide telehealth still available
* Meet Ebony, our new Admin Support Officer
* NDIS & payment news

Disability Support Services (launching in Tasmania soon)

* Community Access – support to explore the community, attend appointments, or engage in activities you enjoy
* Support with Daily Living – help around the home and in routines that build confidence and independence
* Short-Term Respite (STA) – safe, calm breaks that support both clients and their families
* Group Programs – interest-based social groups and therapeutic programs focused on connection and celebration of differences.

Our support workers will be working with our therapists to provide holistic, neuro-affirming support.
Launching first in Tasmania before further expanding to other areas. If you're interested in working with us as a support worker or would like to make a referral, please don't hesitate to get in touch.

Art Therapy

Still recognised under NDIS Capacity Building – Improved Daily Living at $193.99/hr. We can provide advocacy letters or reports to include art therapy in your plan.

Australia-Wide Telehealth

We continue to offer telehealth speech and art therapy across all of Australia, so you can access support, wherever you are.

Growth Update: Canberra Expansion

We now offer in-person speech therapy in Canberra, joining our teams in Tasmania and Perth. Our therapists are spreading and normalising neuro-affirming supports Australia-wide.

Ebony, Admin Support Officer

Ebony is here to make things easier, whether you need help with invoices, booking, referrals, or general information. She’s streamlining our intake process so you get faster, clearer communication.

Ebony O'Dwyer
0487 718 750
admin@conversetherapy.com.au

New Company Structure

We’re transitioning into a company structure. This change reflects our growth and ensures we have the proper structure to support our team, our clients, and our community into the future. With this transition, you will notice we will be sending you forms to update and paperwork to check.

Staying True to Our Values

* Celebrate Neurodiversity: valuing authentic expression and diversity
* Respect & Dignity: honouring lived experience, culture, identity and communication style, ensuring everyone is heard.
* Empowerment & Self-Advocacy: supporting each person to direct their journey - nothing about you without you.
* Trauma-Informed, Nervous System Safety: prioritising safe, predictable environments through co-regulation, sensory supports and gentle pacing.
* Connection Over Compliance: recognising that safety and co-regulation are the foundations of learning and growth.
* Continuous Learning: investing in professional growth.

NDIS Price Changes – Provider Travel

As of 1 July 2024, travel time billing is capped at 50% of session rates. While Converse remains committed to supporting our clients in the community, we may need to adapt how services are delivered in the future. Please be reassured that nothing will change overnight, without your consideration.

We will release an official response to these changes in the coming days. If you have questions or would like to discuss your individual plan, please don’t hesitate to contact us. We’re here to help.

Secure Payment Link

Our Stripe-powered link (found in your invoice email) is fast, mobile-friendly and free for you to use. It’s made a huge difference for us behind the scenes, so thank you for your support. If you haven’t switched yet, please try it next time, or contact Ebony for support.

If you’re new to this system, here’s how it works:
* When we send you an invoice by email, it includes a secure payment link
* It’s fast, easy to use, and accepts all Visa and Mastercard debit, credit, or savings cards
* Payments can be made on your phone, tablet, or computer

Have Questions? Contact us anytime to discuss your plan or book a session:
admin@conversetherapy.com.au or text/call us on 0487 718 750.

Thank you for being part of our community. Here’s to a productive second half of 2025!

Warmly,
Frankie, Jordan & the Converse Team

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2025 Mid-Year Newsletter

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Every individual is unique, with their own strengths and communication styles. Our therapy sessions are tailored to meet your diverse needs in a supportive and nurturing environment.