Our Expert Team
We've chosen the people we work with very carefully. It's not about having a full list of staff, it's about making sure that they have the attributes we know are crucial to supporting our clients in achieving their goals!
They must be qualified of course, but we're looking for practitioners with a 'feel' for what they do and empathy for the people they work with. These are the ones we found.

Frankie
Speech Pathologist & Director
Frankie provides a space where all communication styles and social interactions are validated, and where authentic and meaningful communication can be practiced and developed. Frankie engages neuro-affirming [add link] practices, along with a suite of specialisations, to interpret behaviours and support the achievement of positive behaviour and effective communication.
Frankie, in addition to her Masters of Speech Therapy, has completed extensive professional development to enhance her expertise and provide the best outcomes for her clients. Frankie’s is trained in trauma-informed and neuro-affirming practice, has completed the Lidcombe Program (stuttering), Autism Level Up , Nurturing Interoceptive Awareness (emotional regulation) Transgender Voice; and attends numerous annual conferences including Yellow Lady Bug Conference (Non Gvt Org, run by and for autistic girls, women, and gender-diverse, and their families) and CHADD ADHD National conference.
Frankie’s ongoing professional development reflect her commitment to ongoing learning and her company’s dedication to offering informed, contemporary, specialised, and supportive therapy services.
Outside of Frankie’s passion for Converse Therapy, her team and clients; Frankie and her family enjoy travelling, exploring life in different communities and countries, experiencing new cultures and lifestyles. Frankie also loves spending time at the beach, cold-water swimming, painting, and dancing.
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Lauren
Speech Pathologist
Lauren thinks of communication as a human right and enjoys helping people to develop all forms of communication skills. Lauren has a background in psychology and experience with a diverse client base, including those with neurological and brain injuries, neurodivergent children and young adults, and clients of all ages experiencing dysphagia. Lauren takes a functional and person-centred approach to her practice and is underpinned by neuroaffirming and trauma informed practice principles.
Lauren is trained in trauma informed and neurodiversity affirming practice, the Sounds Write program and the Lidcombe program. Lauren offers both online and face-to-face services in Canberra, and focusses on developing authentic therapeutic relationships to achieve meaningful outcomes for clients and their families.
Outside of work, Lauren enjoys solving puzzles, sunrises/sunsets, live music and anything crafty.

Bridgett
Speech Pathologist (Senior)
Bridgett is dedicated to using an individual’s strengths and passions to facilitate growth.
She supports clients across various domains, including speech sound, language development, with a particular passion for augmentative and alternative communication (AAC), and paediatric feeding therapy.
Bridgett is trained in Hanen language strategies, SOS feeding practices, LAMP, PROMPT, Autism Level Up and neuroaffirming practice.
Beyond her professional commitments, Bridgett is described as an animal lover, particularly enjoying all things dog-related. During her leisure time, she enjoys pursuing her interests in baking, sewing, and discovering new places with her friends and family.

Lou Lou
Art Therapist
Lou Lou’s passion is creating and collaborating with children, to provide tools they can use to be able to safely support and manage their well-being. Lou Lou focuses on providing an individual approach and helping children to explore various ways to process and learn from life experiences. Lou Lou supports developmental, and transitional stages through creative expression by facilitating a space for children to explore and express themselves, enabling them to create their own strategies. When not working, Lou Lou enjoys spending time with family and friends, going to cafés, travelling, and exploring new places, as well as creating and exploring her own artistic expression.

Jacey (Chiao)
Speech Pathologist
Jacey is a qualified and registered Speech Pathologist, as well as an experienced early childhood, primary, and secondary school teacher in both Taiwan and Australia. With her rich background in education and her passion for communication, Jacey is committed to helping her clients achieve their goals through tailored, client-focused therapy sessions.
Fluent in Mandarin, Taiwanese (Hokkien), and English, Jacey’s multilingual skills allow her to connect with diverse clients and families. Her warm, patient, and empathetic appro
ach ensures that every session is both engaging and effective.
When she’s not in the clinic, Jacey loves spending time in nature, playing musical instruments, singing, dancing, practicing yoga, and exploring new cuisines. Her vibrant personality and dedication make her a valued member of the Converse Therapy team.

Jess
Allied Health Assistant - Literacy Intervention Specialist
Jess brings a unique and passionate approach to literacy intervention, shaped by her extensive experience in education and allied health. Her journey is deeply personal, driven by her role as a mother to two neurodivergent daughters, one with very complex disabilities. This lived experience has given Jess an intimate understanding of the challenges families face, fuelling her commitment to providing tailored support that helps all children thrive in their communication and learning environments. Jess's dedication is rooted in her desire to see every child reach their full potential, with a strong emphasis on ensuring families are supported every step of the way.
Jess has completed professional development in various areas, including SPELD SA Tutor Training, Sounds-Write, Little Learners Love Literacy, DIBELS, Support Coordination, Peaceful Kids, So Safe, and Learn to Play Therapy. Her ongoing commitment to professional growth reflects her dedication to offering informed and effective support to the children and families she works with.
Outside of her professional life, Jess enjoys spending time with her family and running a not-for-profit organisation that supports children living with disabilities. This work is a testament to her deep-seated passion for making a meaningful difference in the lives of others.

Jordan
Practice Manager & Director
Bringing over 8 years of experience in the disability sector. His background provides a strong foundation of knowledge and skills, complemented by training with the Australian Childhood Foundation and experience collaborating with allied health professionals to develop therapeutic plans tailored to individual needs.
Jordan is passionate about ensuring that clients and their families receive the highest quality care. He is dedicated to continuously improving processes and systems within Converse Therapy to provide a seamless experience for clients, families, and employees alike.
Outside of work, Jordan enjoys spending quality time with his family, sailing, hiking, diving, and all things outdoors.

Carolyn
Administration & Project Officer
Carolyn's career has been diverse, but it has consistently centred on working with people, communities, the arts and culture. Much of her work has focused on contributing to a fairer and more supportive society, often in roles advocating for marginalised or disadvantaged individuals and community groups.
She has worked across various sectors, including local government, non-government organisations, private businesses, not-for-profits, and community organisations. Carolyn has also established and managed multiple small businesses, worked as a consultant and mentor, and served as an executive on numerous voluntary boards.
Outside of her professional life, Carolyn loves being in nature and tending to her unruly garden. She is also passionate about the arts and is actively involved with the contemporary performance company Second Echo Ensemble, which champions equity in the arts by employing and presenting stories directed by artists with diverse physical and intellectual abilities.